🌀 Mirage Mind

📖 1. Introduction

Welcome to Mirage Mind ("we," "our," or "us"). Mirage Mind is an AI-powered chat application that enables users to interact with various AI character cards for entertainment, creative exploration, and conversational experiences.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

📊 2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we may collect your email address, username, and display name.
• Chat Data: The messages, prompts, and conversations you send to AI characters within the App.
• User Preferences: Your selected character cards, chat settings, themes, and customization preferences.
• Feedback & Support: Any messages, bug reports, or feedback you send through the App.

2.2 Information Collected Automatically

2.3 Information We Do NOT Collect

• We do not collect precise geolocation data (GPS).
• We do not access your contacts, phone, or SMS.
• We do not collect financial or payment card information directly.
• We do not collect biometric data or health information.
• We do not access your camera, microphone, or photo library unless explicitly required for a feature you choose to use.

⚙️ 3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Core Services: To operate the App, generate AI character responses, maintain your chat history, and deliver the card-based chat experience.
• Personalization: To remember your preferences, recommend character cards, and tailor your conversational experience.
• App Improvement: To analyze usage patterns, fix bugs, optimize performance, and develop new features.
• AI Model Enhancement: To improve the quality, accuracy, and safety of our AI responses (using aggregated and anonymized data only).
• Security: To detect, prevent, and address fraud, abuse, or technical issues.
• Communication: To send you service-related notifications, updates, and respond to your support requests.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

🤖 4. AI Processing & Chat Data

Mirage Mind uses artificial intelligence to generate character-based conversational responses. Please be aware of the following:

• Chat Processing: Your messages are processed by our AI systems to generate appropriate character responses. This processing may occur on our servers or through trusted AI service providers.
• Character Cards: Each AI character card has a defined persona and behavioral parameters. AI-generated responses are fictional and should not be interpreted as real advice, professional opinions, or factual statements.
• Content Moderation: We employ automated systems to detect and filter harmful, abusive, or policy-violating content to maintain a safe environment.
• No Human Review of Chats: Your individual conversations are not manually read by our staff unless required for safety investigations, abuse reports, or legal obligations.

🤝 5. Information Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party companies that assist us in operating the App (e.g., cloud hosting, AI processing, analytics), under strict data protection obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Safety & Rights: To protect the rights, property, or safety of Mirage Mind, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to users.
• With Your Consent: When you have given explicit permission for a specific sharing action.

🔐 6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
• Encryption at Rest: Stored data is encrypted using AES-256 encryption.
• Access Controls: Strict role-based access controls limit who can access user data within our organization.
• Regular Audits: We conduct periodic security assessments and vulnerability testing.
• Secure Infrastructure: Our servers are hosted in certified data centers with physical and network security protections.

🗓️ 7. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

• Account Data: Retained for the lifetime of your account and deleted within 30 days of account deletion.
• Chat History: Stored while your account is active. You may delete individual chats or all chat history at any time.
• Usage & Analytics Data: Aggregated and anonymized data may be retained for up to 24 months.
• Log Data: Server logs are retained for up to 90 days, unless required for security investigations.
• Legal Holds: Data may be retained longer if required by law or for legitimate legal purposes.

✊ 8. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data and account ("right to be forgotten").
• Data Portability: Request export of your data in a machine-readable format.
• Withdraw Consent: Withdraw consent at any time for processing based on consent.
• Opt-Out: Opt out of non-essential communications and analytics tracking.

How to Exercise Your Rights

You can manage most of your data directly within the App settings. For additional requests, contact us at the email provided in Section 13. We will respond to verified requests within 30 days.

👶 9. Children's Privacy

Mirage Mind is not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information from our systems. If you believe a child has provided us with personal data, please contact us immediately.

🔗 10. Third-Party Services

The App may use the following third-party services, each governed by their own privacy policies:

We encourage you to review the privacy policies of these third-party services.

🌍 11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by relevant authorities
• Data Processing Agreements with all sub-processors
• Compliance with applicable adequacy decisions

📝 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes:

• We will notify you through an in-app notification or prominent notice within the App.
• The "Last Updated" date at the top of this page will be revised.
• For significant changes, we may require your explicit consent before continuing use.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.